Terms and Coditions

Welcome to Kalakritii. By accessing and using our website (www.kalakritii.in) and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchases.

1. General Information

  • These Terms & Conditions apply to all users of the site, including browsers, customers, merchants, and contributors of content.

  • We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of the site following any changes constitutes acceptance of those changes.

2. Products & Services

  • All products are handcrafted, and slight variations in color, texture, and finish may occur — these are not considered defects but part of their uniqueness.

  • We make every effort to display product images and descriptions accurately; however, we cannot guarantee that your screen’s display will perfectly represent the product’s colors.

  • Product availability is subject to change without notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payments must be made in full at the time of placing an order through secure payment gateways integrated on our website.

4. Shipping & Delivery

  • Shipping timelines and charges are outlined in our Shipping Policy.

  • We are not liable for delays caused by courier services, customs, or unforeseen circumstances beyond our control.

5. Returns & Refunds

  • Our Return & Refund Policy governs the conditions under which returns, exchanges, and refunds are processed.

  • Due to the handcrafted nature of our products, certain items may be non-returnable.

6. Intellectual Property Rights

  • All content on this website — including text, images, graphics, logos, product designs, and layouts — is the intellectual property of Kalakritii and protected under applicable copyright laws.

  • You may not reproduce, distribute, or use any content from this site without our prior written consent.

7. User Responsibilities

By using this website, you agree that you will not:

  • Use the site for unlawful purposes or violate applicable laws.

  • Attempt to gain unauthorized access to our systems.

  • Upload or transmit viruses or any harmful code.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, products, or services offered by those sites.

9. Limitation of Liability

  • Kalakritii is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

  • Our liability in any case is limited to the amount paid for the product in question.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh.

11. Contact Information

For any questions regarding these Terms & Conditions, contact us at:

Kalakritii
Head Office: A-601, Aparna Prem, Shastripuram, Agra – 282007
Branch: Shop No. 2, Shivam Center Point, Opp. Amar Ujala Press, NH-2 Highway Road, Agra – 282002

📧 Email: sales@kalakritii.in
📞 Phone: +91 7983448671, +91 8475857067